Stillwell Audio is committed to privacy-friendly operations across our website and related services.
1) Main Website (stillwellaudio.com)
We do not use cookies for advertising, profiling, or cross-site tracking on our main marketing website.
What we do use:
- Privacy-focused, aggregated website analytics to understand overall site usage.
- A single
localStoragepreference to remember dismissal of the site notice banner.
This local browser storage stays on your device and is not used for advertising.
2) Other Services We Operate
Some of our services require account or support data to function:
- Forum: forums.stillwellaudio.com (Discourse)
- Support: support.stillwellaudio.com (osTicket)
If you create an account, post on the forum, or submit a support ticket, we process the information needed to provide those services.
3) Purchases and Checkout
When you click purchase links, checkout is hosted by Stripe on Stripe-owned domains. Stripe may use cookies or similar technologies there for checkout, fraud prevention, payment processing, and Link, under Stripe's own policies.
4) GDPR and Privacy Requests
You can contact us for privacy/data-rights requests at support@stillwellaudio.com.
Requests may include access, correction, deletion/anonymization, restriction, or objection, where applicable under law. We may need to verify identity before processing. We aim to respond within applicable legal timelines (typically one month).
5) Service Integrity and Anonymization
Where possible, we may anonymize account-linked content (for example, forum posts or support records) instead of deleting entire records, to preserve service continuity, security history, and technical context.
6) Your Choices
- You can clear local browser storage in your browser settings.
- You can block third-party cookies in your browser if you prefer.
- If storage features are disabled, convenience features may not be remembered.
7) Updates to This Notice
We may update this notice from time to time. The \"Last updated\" date above reflects the latest version.